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Staunch and Flow are Central London’s independent AGA service engineers. We maintain and service all gas AGA Rayburn cookers.
To preserve your AGA’s performance, AGA Rayburn advises all customers to have their appliances serviced annually. All of our AGA service engineers have completed the necessary AGA Rayburn courses, meaning no one is more qualified to carry out your AGA repairs.
With the appropriate Range Cooker certifications, you can guarantee that our engineers will complete the job effectively and with care, using authentic AGA Rayburn parts.
We charge £160 + VAT for a fully approved AGA service call out and £240 + VAT for a Rayburn cooker. This call out includes a full service includes removing the hot plate, checking that all the flues are clean and changing the thermocouple.
Parts – including the thermocouple – aren’t included in the AGA service price. Please also see item 13 in our terms and conditions regarding annual service visits.
For one of our AGA service engineers to work on your AGA Rayburn appliance, the cooker must be turned off 24 hours before the service visit. Otherwise, the cooker won’t have cooled down enough to work on.
If it’s not turned off, you will be liable to pay an £85+VAT cancellation fee. So, whether it is an electric AGA repair or just an annual service, always ensure your AGA oven is turned off completely in good time.
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If you’re going to be away for more than a few days, or are scheduled for an AGA service or repair from a gas cooker service engineer, you should turn your AGA oven off completely.
Converted AGA cookers differ from conventional AGAs, as the positioning of the gas valve is external. This means the thermocouple is different from standard AGA ovens, and can, therefore, be difficult to source.
Staunch and Flow carry as many parts as possible, but may sometimes take longer to fix converted AGA’s for this reason. We don’t, however, charge any more for a service on a converted AGA.
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